1. Information We Collect
When you use Zariish.co, we collect the following information to process your orders and improve your experience:
- Account information: Name, email address, phone number when you register
- Order information: Delivery address, items purchased, order history
- Payment information: We do not store card details — all payments are processed securely by Razorpay
- Usage data: Pages visited, products viewed, search queries — to personalise your experience
- Device information: Browser type, IP address, device type for security purposes
We only collect information that is necessary to provide our services. We do not sell or rent your personal data to third parties.
2. How We Use Your Information
Your information is used solely to:
- Process and deliver your orders
- Send order confirmations, shipping updates and delivery notifications
- Respond to your customer service queries
- Personalise product recommendations
- Prevent fraud and ensure account security
- Improve our website and services
- Send promotional offers — only if you have opted in
3. Information Sharing
We share your information only with trusted partners required to fulfil your order:
- Shiprocket / Delivery partners: Name, phone, delivery address for shipment
- Razorpay: Payment processing — governed by Razorpay's own privacy policy
- Email service: Your email address for transactional emails only
We do not share your information with advertisers, marketing companies, or any other third parties without your explicit consent.
4. Payment Security
All payments on Zariish.co are processed by Razorpay, a PCI DSS compliant payment gateway. We never store your card number, CVV, or banking credentials on our servers.
- All payment pages are secured with SSL/TLS encryption
- Card data is tokenised and handled entirely by Razorpay
- Cash on Delivery orders require no payment information
5. Cookies
We use cookies to keep you logged in, remember your cart, and understand how you use our site. We do not use cookies for advertising tracking.
- Session cookies: Keep you logged in during your visit
- Cart cookies: Remember items in your cart
- Analytics cookies: Anonymous usage data to improve the site
You can disable cookies in your browser settings. Note that disabling cookies will prevent you from logging in or using the cart.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of marketing emails at any time
- Port your data in a machine-readable format
To exercise any of these rights, contact us at the email below and we will respond within 7 business days.